Service Charge

At BabaBoom, we believe all tipping should be open and fair.

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On your bill you’ll find an optional 12.5% service charge.  It’s optional because we only want you to pay it when we deserve it (if we don’t then do tell the team and they will remove straight away). 

ALL service charge proceeds are transferred to our TRONC fund. 100% of this TRONC fund goes to our team, we don’t deduct for credit/debit card fees, nor do we deduct the money that it costs to run the scheme.  As a company, we pay all team members the UK national living wage. The TRONC fund fortnightly payments are over and above this and reward individual effort, skill level and responsibility. All team members benefit from the fund. We believe this is important as everyone contributes to the BabaBoom experience – even if you can’t see them. 

If you choose to pay an additional tip over and above the service charge amount, the team member who you give it to has total discretion to decide what they do with it, again we make no deductions at all. 

The TRONC is a regulated scheme, run under HMRC rules – you can read more about it here. We have an independent Troncmaster who runs the scheme so it is entirely separate from us the owners.